Design Poise runs PLM and PDM systems as an operations practice — not a consulting engagement that ends at go-live and leaves you alone with the change requests, the vault errors, and the integration drift.
Role and permission configuration, group management, and access control administration — so engineers see what they need to see and only what they need to see, audited and documented.
Backup configuration, vault integrity monitoring, performance tuning, and storage management — the boring infrastructure work that prevents the loud incidents.
ECN/ECO process configuration, approval routing, state transitions, and notification logic — aligned with how engineering actually works, not how the consultant thought it should work.
Ongoing maintenance of integrations to ERP, CAD, MES, and BI tools — with health monitoring, error handling, and version compatibility tracked across upgrades.
User training, help desk coverage, escalation management, and documentation — so users get answers instead of workarounds, and the admin team is not the bottleneck.
Four phases that take a PLM/PDM engagement from current-state audit through configuration and integration tuning to managed day-to-day operations — with senior administrators on the platform and runbooks for the work, not heroics.
Current PLM/PDM environment audited — configuration, customizations, integrations, performance, user adoption, and operational gaps documented before any change is recommended.
Workflow, permissions, and integration configuration tuned against current engineering processes — with documentation and rollback procedures, not just changes pushed to production.
Connectors to ERP, CAD, MES, and BI brought into a managed maintenance cadence with health monitoring, version compatibility, and change-management discipline.
Day-to-day administration with runbooks, escalation paths, on-call coverage models, user support, and regular operational reviews — engineering keeps moving instead of waiting on tickets.
Start with a design review. Senior engineers on every engagement. Royalty retainer standard, full IP transfer at premium.
No junior delegation. No hourly billing. Every engagement is led by a senior practitioner with a Fortune 500 portfolio — Alienware, Dell, Viper Motorcycle, Load King, Starbucks.
The professional services practice funds the ventures. ROAR BE+ — 800hp, 1.9s 0-60 — is in design phase. YOND electric boat fleet. FlyDrone aerial access. Vehicle Share. Groom Club. RX Kit. One wallet.