PICKUP REQUEST

AGENT COLLECTS

RETAILER PROCESSED

B*DYNA · Consumer Service

Returns, handled.
You never see a post office again.
We do the legwork.

A driver picks up your return, processes it with the retailer, and helps you track its progress.

Submit Request How It Works

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HOW RETURNS DISAPPEAR

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1 · Snap it

Show us the item and label — or we’ll print the label for you.

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2 · Driver picks it up

Tracked door-to-carrier handoff. Pickup timing depends on driver availability in your area.

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3 · Refund lands

Follow the refund to your account — with your chosen refund method shown at each step.

How It Works

Simple from start to finish.

Submit Request

Item, retailer, reason, and preferred pickup date.

We Pick It Up

Agent arrives and collects the item from you.

We Process It

We handle the return with the retailer end-to-end.

Refund Tracked

Track your refund from your B*DYNA dashboard.

Why B*DYNA

Built around your time.

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Save Time

No post office queues or retailer hold music.

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Secure Handling

Items are tracked from pickup to carrier handoff. Carrier coverage varies by shipment and is not provided by B*DYNA.

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Full Updates

Status updates from pickup to refund.

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Track Your Refund

Your refund is returned to your original payment method. Follow its status from your account.

Schedule a Return

Ready to skip the post office?

Submit your return below. We arrange the pickup, handle the retailer, and confirm your pickup window by email.

1Your Info

2Item & Receipt

3Pickup

4Review

Your Information

Tell us who you are and how to reach you about your return.

🔒 Have an account?

Sign in to auto-fill your details and have this return tracked in your account — or continue as a guest, we’ll still pick up your item.

First Name

Last Name

Phone

Item & Receipt

What are you returning, and where is it from?

Retailer / Store

Order / Receipt Number

Item Description

Estimated Item Value ($)

What the item is worth (what you paid). Service fee is 20% of this value, minimum $20.

Reason for Return

Purchase Date

Receipt / Proof of Purchase (optional — speeds up processing)

📎 Click to upload receipt or photo — JPG, PNG, PDF (max 8 MB)

Pickup Address

Where should we pick up the item?

Street Address

City

State

ZIP Code

Return Address Line 1 (optional — retailer or drop-off point if known)

Return City (optional)

Return State (optional)

Return ZIP Code (optional)

Special Instructions (optional)

Review & Submit

Check the details, then submit. Our team reviews each request and will contact you to arrange pickup.

What you pay, and what comes back

Item value you entered$0.00

B*DYNA service fee — charged at checkout$0.00

Merchandise refundissued by the retailer, under its own policy

The retailer decides what it refunds and when. Our fee is separate from that refund and is not taken out of it.

Your refund

How your money comes back

Merchandise refund: the retailer issues it to your original payment method, under the retailer's own return policy and on their timing. B*DYNA does not set that date and cannot release it early.
B*DYNA service fee: charged separately by card at checkout. It is ours, it is not deducted from the retailer's refund, and it is refunded by us only if we fail to complete the pickup and drop-off.

Credit to your B*DYNA balance is not available during the beta. Refunds are returned to your original payment method.

Review Your Submission

By submitting, you authorize B*DYNA to handle this return on your behalf. B*DYNA charges a service fee of 20% of the item value (minimum $20.00), paid separately by card at checkout. Your refund comes from the retailer, under the retailer's return policy, to your original payment method. B*DYNA does not deduct its fee from that refund and does not control when the retailer issues it. We confirm the final status after the item is verified and dropped off.

Returns, handled.You never see a post office again.We do the legwork.